Terms of Use
Version 1.0 · Updated 23 August 2026
These Terms of Use (“Terms”) are an agreement between you and Nova Horizon Limited (NZBN 9429053863584, company number 9449257), a company registered in New Zealand, trading as HomeStation (“HomeStation”, “we”, “us”). By creating an account or using homestation.co.nz or app.homestation.co.nz (the “Service”) you agree to these Terms and to our Privacy Policy.
1. What HomeStation is (and is not)
1.1 HomeStation provides a guided map of the New Zealand home-buying journey, tools for tracking properties and deadlines, and an AI-assisted document reader. A directory of property professionals is planned but is not currently available.
1.2 HomeStation provides information, not advice. We are not lawyers, financial advisers, mortgage brokers, registered valuers, or building inspectors. Nothing in the Service is legal, financial, investment, insurance, or building advice, and no professional–client relationship is created by using it. Always obtain advice from qualified professionals before making property decisions. Our full AI & Information Disclaimer forms part of these Terms.
2. Accounts
2.1 You must be at least 18 and provide accurate information. You are responsible for keeping your login credentials secure and for all activity on your account.
2.2 One account per person. We may suspend or close accounts that breach these Terms.
3. Free tier, Journey Pass and fair use
3.1 The free tier includes the full journey map and checklists, one tracked property, up to six AI document analyses per account, and up to two cross-document insight generations per property. Current limits are always shown in the Service and may change for future users.
3.2 The Journey Pass is a one-off purchase of NZ$79 which applies for 12 months from purchase. It unlocks up to ten tracked properties, up to ten AI document analyses per property, up to ten cross-document insight generations per property, side-by-side property comparison, and PDF export. The Pass covers your own home-buying journey — not commercial, bulk, or automated use. We may throttle or decline use that materially exceeds normal personal use.
3.3 Prices are in New Zealand dollars and include GST where GST applies. Current pricing is shown in the Service and may change for future purchases, never retroactively.
3.4 Because AI analysis has a real per-use cost, the limits in 3.1 and 3.2 are enforced. Reaching a limit does not affect analyses you have already received.
4. Payments, refunds and cancellations
4.1 Paid features are not yet available. When they launch, payments will be processed by Stripe and we will not store your card details.
4.2 Refunds are handled under our Refunds & Cancellations policy, which forms part of these Terms. Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993.
5. Your content and documents
5.1 You retain ownership of documents you upload (for example LIM reports, builder’s reports, valuations) and the information you enter.
5.2 You confirm you have the right to upload and process each document you submit. You grant us a limited licence to store, process, and analyse your documents and content solely to provide the Service to you — including storing the original file so that you can retrieve it, and transmitting the text of the document to our AI processing provider — and for no other purpose.
5.3 We do not sell your content or use it to train AI models. See the Privacy Policy for full details of storage and processing.
5.4 You can delete an individual document, a property, or your whole account at any time. Deleting a property deletes the documents stored against it.
6. Acceptable use
You must not: (a) use the Service unlawfully or upload content you have no right to; (b) attempt to probe, breach, or reverse-engineer the Service or its security; (c) scrape, bulk-extract, or resell Service content; (d) abuse free-tier limits through multiple accounts or automation; (e) upload malicious files.
7. AI features
7.1 AI outputs are generated automatically and may contain errors, omissions, or misinterpretations. Analyses depend on the quality and completeness of the document you upload.
7.2 AI outputs are a starting point for your own enquiries, not a substitute for reading the document or engaging professionals. You must verify significant findings with a qualified professional before relying on them.
7.3 Where you upload several documents for a property, the Service can generate combined insights across them. These insights assume the documents relate to the same property; it is your responsibility to upload the correct documents for the correct property.
8. Provider directory
8.1 A directory of property professionals is planned but is not currently available. When it launches, our Provider Directory Policy will govern it and will form part of these Terms.
8.2 When available, a listing will not be an endorsement, recommendation, or guarantee of any provider. You will be responsible for your own due diligence before engaging anyone.
9. Intellectual property
The Service — including the journey content, station structure, design, and software — is owned by us or our licensors. You may use it for your personal home-buying journey and may not copy, republish, or commercialise it without written permission.
10. Availability and changes
The Service is provided on an “as available” basis. We are a small, early-stage service: features may change, and occasional downtime or errors will occur. We will take reasonable care but do not guarantee uninterrupted or error-free operation.
11. Liability
11.1 Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 that cannot lawfully be excluded.
11.2 If you use the Service for business purposes, you agree the Consumer Guarantees Act 1993 does not apply to that use.
11.3 To the maximum extent permitted by law, and subject to 11.1: (a) we are not liable for indirect or consequential loss, loss of profit, or loss arising from reliance on Service content or AI outputs without professional verification; and (b) our total liability arising out of the Service is limited to the greater of the amount you paid us in the 12 months before the claim and NZ$50.
12. Indemnity
You indemnify us against claims arising from your breach of these Terms, your unlawful use of the Service, or documents you upload without the right to do so.
13. Ending your account
You may close your account at any time (see the Privacy Policy for data deletion). We may suspend or terminate accounts for breach of these Terms, with refunds handled under the Refunds policy where applicable.
14. Changes to these Terms
We may update these Terms. For material changes we will give notice in the Service or by email at least 14 days before they take effect. Continued use after that date is acceptance.
15. General
These Terms are governed by New Zealand law and the New Zealand courts have jurisdiction. If any clause is unenforceable, the rest remain in effect. Please contact us first with any dispute — most issues can be resolved by email: hello@homestation.co.nz.
HomeStation is operated by Nova Horizon Limited (NZBN 9429053863584), Auckland, New Zealand. Contact: hello@homestation.co.nz